Stork App is committed to ensuring that your privacy is protected. This note sets out how we may use any information that we collect during your working relationship with us.
This applies if you;
A) Sign up for stork app at www.getstorkapp.com, or getstorkapp.co.uk
B) Are an Individual client who has contacted us directly
C) Are a business who we have contacted about the services/products we offer as a business
Should we ask you to provide certain information by which you can be identified when using this website or service, then you can be assured that it will only be used in accordance with this privacy statement.
Stork App may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2018.
Why do we collect data?
What do we collect and how do we use it?
Google Analytics and Kiosk information such as geographical information, IP address, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services, market research to review and better understand market trends within our industry and markets. The legal basis for this is for monitoring and improving our website and services.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
First Party Access
Our support team may obtain oversight on your Stork App platform for the purpose of Technical Support. This can only be accessed from one Master User Account, of which there is limited access. We will not access your platform for oversight unless specifically requested to do so and only then, with your explicit written consent. Such requests may be sent to [email protected]
Third Party Access
Information on how they may process your data can be found on their website cyclone.digital.
We may disclose your personal data to professional advisers insofar as reasonably necessary for the purposes insurance coverage, obtaining professional advice or legal claims
Financial transactions relating to our website and services are handled by our payment services providers, STRIPE. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services provider's policies via https://stripe.com/gb/privacy
All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our nominated person responsible for Data Safeguarding is Managing Director, Robert McFarland. Data Pipeline audit and Information register information can be obtained upon request. ICO Registration is in place.
Our data servers are UK based and we do not transfer your information outside the UK into the EEA or internationally.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Retaining and deleting personal data
The duration for which we retain your personal information will differ depending on the type of information and the reason why we collected it from you. However, in some cases personal information may be retained on a long-term basis: for example, personal information that we need to retain for legal purposes will normally be retained in accordance with usual commercial practice and regulatory requirements. Generally, where there is no legal requirement we retain all physical and electronic records for period of 1 years after your last contact with us. Exceptions to this rule are:
Enquiries, issues and complaints
Should you have any concerns about how we use your personal information, please contact us via [email protected] or via 0800 776 5828
If you make a complaint about our handling of your personal information, it will be dealt with in accordance with our complaints handling procedure, available via email at [email protected]
If we are unable to resolve your complaint, you may make a complaint to the Information Commissioner’s Office via https://ico.org.uk/for-the-public/raising-concerns/
By Law, you have the right to;
Request details of personal information which we hold about you under the GDPR, often known as a Subject Access Request. You will not need to pay for this, however, a fee will be payable if we find your request to be unfounded or excessive. If you would like a copy of the information held on you please write to Stork App c/o Sperrin Solutions, Glenlea, 12 Glenelly Road, Plumbridge, Omagh, BT79 8BH
request the erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
ask us to stop processing personal information where we are relying on a legitimate interest
request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it;
object to the processing of your personal information based on legitimate interests, but not if we have a compelling reason to process it;
object to automated decision making
request the transfer of your personal information to another party.
It is important that information we hold about you in up-to-date and accurate. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.